Privacy Policy

A. Introduction

Welcome to Swopnotori. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

B. Definitions

B(a): “Company”, “We”, “Us”, or “Our” refers to Swopnotori.
B(b): “User”, “You”, or “Your” refers to any individual accessing or using our website.
B(c): “Personal Data” means any information that can identify an individual, including but not limited to name, phone number, email address, and delivery address.

C. Information We Collect

We may collect the following types of information:

C(a): Personal Data

Name, phone number, email address, shipping address, and payment-related details for order processing and customer support.

C(b): Usage Data

Information such as IP address, browser type, device information, and pages visited, collected to improve website performance and user experience.

C(c): Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, and improve our services.

D. How We Use Your Information

Your information may be used for the following purposes:

D(a): Processing and delivering orders
D(b): Providing customer service and responding to inquiries
D(c): Improving our website, products, and services
D(d): Sending promotional offers and updates (only with your consent)
D(e): Preventing fraud and ensuring platform security

E. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share data with:

E(a): Service Providers

Trusted partners such as payment gateways, courier services, and marketing platforms, only as required for business operations.

E(b): Legal Requirements

If required by law or to protect the rights, safety, and property of Swopnotori and its customers.

E(c): Business Transfers

In the event of a merger, acquisition, or sale of business assets.

F. Data Security

We take appropriate technical and organizational measures to protect your personal information, including restricted access and secure systems. However, no online data transmission is completely secure, and users are advised to share sensitive information responsibly.

G. Cookies & Tracking Technologies

G(a): Essential Cookies – Necessary for website functionality
G(b): Analytics Cookies – Help us understand user behavior and improve services
G(c): Advertising Cookies – Used for relevant promotions with user consent
G(d): You may disable cookies through browser settings, but some features may not function properly.

H. Third-Party Links

Our website may contain links to third-party websites. Swopnotori is not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before sharing personal information.

I. Children’s Privacy

I(a): Our website is not intended for individuals under 18 years of age.
I(b): We do not knowingly collect personal information from minors.
I(c): If such data is discovered, guardians may contact us for immediate removal.

J. User Rights & Choices

J(a): Access & Correction – You may request access to or correction of your personal data
J(b): Opt-Out – You may unsubscribe from promotional communications at any time
J(c): Data Deletion – You may request deletion of personal data, subject to legal obligations

K. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and major updates may be communicated via website notice or email.

L. Governing Law & Jurisdiction

L(a): This Privacy Policy is governed by the laws of Bangladesh.
L(b): Any disputes shall fall under the exclusive jurisdiction of the courts of Bangladesh.

M. Contact Information

For any privacy-related questions or concerns, please contact Swopnotori through our official communication channels.